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AssetTrack Streamlines CA IT Asset Manager and Service DeskAMI’s complete solution for CA IT Asset Manager (formerly UAPM) and CA Service Desk (v11.3.4 & 12.6) provides the barcode/RFID data capture hardware and software, process design, asset tags, user training and reporting tools required to maintain these systems with accurate hardware data. CA customers use AssetTrack to perform the following functions:
- Hardware Asset Tracking
- Receiving Automation
- Physical Inventory/Audit
- Data Center Management
AssetTrack™ is a ca smart certified product. It has been successfully integrated with CA system clients such as Acxiom, the Army Materiel Command and BB&T. AssetTrack™ is so good, CA uses it to manage their own assets. Click here to watch a informative video on how CA, using technologies such as AssetTrack™, enjoyed cost savings of $8 million over a three year period. |
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Compatible CA products | Product | Version |
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| Asset Portfolio Management (APM & ITAM) | 11.3.4 12.8+ | | Service Desk (SD) | r11 r12 |
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CA Certified | AssetTrack is a CA Smart Certified product which integrates natively with CA ITAM and CA Service Desk, version 11 and 12. CA customers use AssetTrack to track hardware assets using AssetTrack barcode and RFID technology, with direct integration to the CA MDB. |
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Integration Architecture
AssetTrack contains its own SQL Server and Web Server, which communicate with CA products via SQL and Web Services access. A high level integration architecture is below.
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