AssetTrack 4 Install Troubleshooting

Elmah

If you are having issues connecting to your AssetTrack API, such as "Data Failed to Upload Successfully" errors from a mobile device, you can remote desktop to the AssetTrack Server and navigate to https://localhost/atapi/elmah. This will bring up Elmah, which will display errors that you are having with your API.

Shown below you can see an example of the Elmah page, it displays a list of all the errors, giving you the user who got the error, the date, and the time it occurred. You are able to click on Details link in the error section of the table below, to get more information on the error.  

After clicking on Details, the page below opens. If you are having trouble fixing the error, you can contact AMI support and send this page and get further assistance.