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With AssetTrack, ServiceNow customers can now streamline asset lifecycle tracking using AssetTrack's enterprise-class barcode and RFID tracking solution.  This includes receiving, IMAC, retirement, physical inventory & audit functions using smartphones, scanners, RFID readers, spreadsheets and a programming API.


System Requirement

The AssetTrack ServiceNow integration requires an instance of AssetTrack Server, which is licensed from AMI.  Contact sales@amitracks.com for a quote.  The integration is easily added to an existing AssetTrack installation version 3.6 or greater by applying a new license key.  Customers on previous versions must upgrade to version 3.6 before the ServiceNow integration module can be installed.

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  • BaseUri represents the ServiceNow instance. 
  • TableMaps is an array of mappings for ServiceNow tables to FIS import files. 
  • TableName is the ServiceNow table.
  • FisFileName is the file name for the generated FIS file.
  • QueryFilter is a filter to limit records retrieved from the ServiceNow table.
  • RecordCount specifies how many records to retrieve at a time.
  • ColumnMaps is an array of mappins of ServiceNow table columns to FIS file columns.
  • SourceColumn is the name of the column in SerivceNow.
  • DestinationColumn is the name of the column in the FIS file.
  • Regex is a regex to apply to the value retrieved from ServiceNow.


In 4.11 we added the SourceColumns, SourceColumnsOutput and OutputSeparator property to support concatenating multiple source fields into a single AssetTrack field.


Example:

SourceColumns: ["city", "state"]

SourceColumnsOutput: "{0}, {1}"

Would result with:

Location name: Howell, Michigan


Default values are joined by " - " if SourceColumnsOutput is not specified. The default separator can be overridden with OutputSeparator.


Example:

SourceColumns: ["city", "state"]

OutputSeparator: "_"

Would result with:

Location name: Howell _ Michigan

Applying the Service Account Credentials to AssetTrack

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