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If your mobile device is wireless you can skip this step.
To verify AssetTrack Server is available for your mobile device during the install, begin by making sure you can access the AssetTrack Server's home page from your workstation.
Open Internet Explorer from your desktop or laptop workstation and go to the AssetTrack Server's home page. If your workstation makes the connection, and during the installation, your mobile device does not, you will have ruled this out as a potential source of the problem.
Your Windows Mobile device type should be detected automatically and displayed on screen. If not, return your device to the docking cradle to re-establish a connection and try again.
Enter the information for the AssetTrack Server which you wish to partner your mobile device.
Setting | Description |
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Server Name | The name of the server running AssetTrack Server, to which the device should be partnered. This is the server to which the device will connect to exchange data. The server name you entered during AssetTrack Server setup will be pre-populated. |
Virtual Directory | The name of the virtual directory where AssetTrack Server is installed. The virtual directory name you entered during AssetTrack Server setup will be pre-populated. |
Use A Secure Connection | If you have successfully configured an SSL certificate, and wish to have the AssetTrack Mobile device communicate with AssetTrack Server over a secure connection, select the Use a secure connection checkbox. Only do this if you are certain your server is setup to use SSL. |
Check the "use a secure connection" checkbox only if you have a valid SSL certified installed on your IIS webserver. |
Do not remove the device from the cradle while the Update Agent is running. You must wait until the Update Agent finishes before removing your device from the cradle. |
Issue | Resolution/Workaround |
AssetTrack Mobile Update Agent is unable To connect | In some cases your device may be unable to connect to the server once the .NET Compact Framework version 2.0 is installed. In this case, the Update Agent program will report "unable to connect." To resolve, you must alter your network connection settings on your Windows Mobile device. For more information see Mobile device connectivity issues. |