Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

The Maintenance Period shall begin on the expiration of the Warranty Period and shall continue for one-year renewable periods.

Section 2. Telephone

...

and Web Conferencing Support.

AMI shall provide telephone and/or web conferencing support with qualified personnel knowledgeable in the Software in the form of advice and counsel on the use and maintenance of the Software.  Technicians are available from 8am to 8pm Eastern Time, Monday through Friday (national holidays excepted) to schedule calls at telephone numbers designated by AMI. 

...