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AssetTrack Server is an IIS application that requires .NET Framework version 24.0.x. If you have both .NET 12.1 0 and .NET 24.0 installed on the same server, it is important that you check which .NET version is associated to your AssetTrack virtual directory.

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1. Open the IIS Manager by clicking Start -> Control Panel -> System and Security -> Administrative Tools -> Internet Information Services (IIS) Manager.
   The Internet Information Services (IIS) Manager screen displays
         
2. Expand your server. In the screen shot below the server is MYHOSTNAME (MYHOSTNAME\ATAdmin).
      
3. Click Application Pools. Application Pools information appears in the center panel of the screen.
       
4. In the Application Pools information click AssetTrack.
   The Edit Application Pool screen displays.
      
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5. Verify that the .NET Framework version is v2v4.0.50727.
   If is not the correct version click the dropdown box and select the correct version.
         
6. Click OK to save any changes.

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1. Open the IIS Manager by clicking Start -> Control Panel -> System and Security -> Administrative Tools -> Internet Information Services (IIS) Manager.
   The Internet Information Services (IIS) Manager screen displays.
    
2. Expand Sites, then expand Default Web Site, and click on AssetTrack.
   Information on AssetTrack is displayed in the center of the screen.
        
3. Click Basic Settings... under Actions, on the right side of the screen.
   The Edit Application screen is displayed.
       
4. Verify that the Application pool is AssetTrack. 
        
   
        
5. If the application pool is not correct, click Select....
   The Select Application Pool screen is displayed.
           
6. Change the application pool from the dropdown box and click OK to save the change.
         
   

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If you have Ajax.NET on IIS 7 set to run in an integrated mode instead of classic mode, and you're getting an AssetTrack Server error message: The file '/AssetTrack/ajaxpro/xxx.ashx' does not exist. You'll need to check that IIS_ISSRS has access to your web site folder and make some changes to your web.config file.