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  • AssetTrack Version Number:  (e.g 3.6.2.76)
  • Integration mode:  
    • Standalone
    • Integrated with CA ITAM v12
    • Integrated with HP Asset Manager 
    • Integrated with other system using File Integration
  • Mobile Device Types:
    • Windows Mobile 
    • iOS
  • Nature of the Issue:
    • System Administration
      • Installation or Upgrade
      • Form Design
      • Integration issue
    • Data collection issue
      • Windows Mobile
      • iOS
      • Web form
      • Upload form
      • Upload API
    • Data Reconciliation Issue
      • Queue
    • Reporting
      • Saved Search

  

When you have collected the information above, please send an email to support@amitracks.com to generate your ticket.